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As a customer of Ashbury SatCom, you get toll-free access to our 24/7 international technical support centre, where our service professionals are on standby to help with any technical issue; such as how to set-up and use your Inmarsat phone or terminal, or to troubleshoot any unusual equipment behaviour.

Our support centre can be reached either by dialling the normal billable number +1 709 748 4226 from anywhere in the world, or by dialling the 590 toll-free short-code right from your phone or terminal. Ensure to have your SIM card serial number, satellite phone number, or IMSI number available when contacting support. Your IMSI can be found under the ‘settings/about’ menu option on your IsatPhone Pro.