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• For customer care and technical support dial 100 from your Thuraya phone, or +88216 100 100 from any other phone.

•We will only know your satellite phone number once your SIM card has been activated, and will email it to you the moment we have it.

• Your PIN code is on the credit-card-size part of your SIM card.

• In order to make a call stand in an open space with horizon to horizon view, extend the antenna, and ensure to have at least 3 bars of signal.

• Remember to always use international dialing to and from your Iridium phone being 00(country code)(area code)(phone number) and remember to omit the zero in the area code, i.e. 0027112750296.

• Dial 123 on SAT-mode to access your voicemail, or +88216100123 from a landline or cell phone.

• To send a free SMS to any Thuraya phone go here.